What have they done to you? We have a two year protection plan with my best buy card, we will see. Maybe they will break the repair man will just shit in it.
A few years back they had a batch of bad boards for washers across all their brands. Any of the cheaper/lower end models with the simple dial and five (or six?) green LED lights to indicate the current cycle. Specifically it was a bad pressure sensor for detecting fill level. It’d fail and then the washer would run the pump non-stop trying to expel water that wasn’t there. Some folks ended up with burnt out pumps on top of the bad board as a result.
Our Amana failed in under a year. Whirlpool eventually put out a service bulletin about it and replacement boards would be provided free if a tech found them to be needed. The boards were backordered unobtanium and cost nearly the price of the washer so that DIY route was closed. It also meant techs probably wouldn’t have new boards on their vans, so two service calls guaranteed. If I recall, the TSB didn’t waive call-out/labor so once again we’d be looking at over half the cost of the machine even without paying for the board. I was livid.
Eventually I found a few YouTube repair videos, almost all of which pointed to someone who’d made a side gig out of the fiasco by hocking new sensors for $25 a pop. Guess they were the quickest and became the de facto source. So I ordered one, some wick and wire, and picked up my iron for the first time in years. It was ugly but the washer has been working ever since, no thanks to Whirlpool.
What have they done to you? We have a two year protection plan with my best buy card, we will see. Maybe they will break the repair man will just shit in it.
Not sure about them but I’ve an anecdote:
A few years back they had a batch of bad boards for washers across all their brands. Any of the cheaper/lower end models with the simple dial and five (or six?) green LED lights to indicate the current cycle. Specifically it was a bad pressure sensor for detecting fill level. It’d fail and then the washer would run the pump non-stop trying to expel water that wasn’t there. Some folks ended up with burnt out pumps on top of the bad board as a result.
Our Amana failed in under a year. Whirlpool eventually put out a service bulletin about it and replacement boards would be provided free if a tech found them to be needed. The boards were backordered unobtanium and cost nearly the price of the washer so that DIY route was closed. It also meant techs probably wouldn’t have new boards on their vans, so two service calls guaranteed. If I recall, the TSB didn’t waive call-out/labor so once again we’d be looking at over half the cost of the machine even without paying for the board. I was livid.
Eventually I found a few YouTube repair videos, almost all of which pointed to someone who’d made a side gig out of the fiasco by hocking new sensors for $25 a pop. Guess they were the quickest and became the de facto source. So I ordered one, some wick and wire, and picked up my iron for the first time in years. It was ugly but the washer has been working ever since, no thanks to Whirlpool.