There is no saying. I didn’t say “always right”. Notice how I said “sometimes right”.
Customers are human beings. If I know I’m right (because I can see with my own eyes that the vacuum doesn’t work), and you treat me like that because “whether the vacuum works or not is not a matter of taste” I’m just never going to do business with you again.
The customer is always right in matters of taste.
Is the full saying.
If a customer wants to buy an ugly sweater, for example, they should be able to do so.
There is no saying. I didn’t say “always right”. Notice how I said “sometimes right”.
Customers are human beings. If I know I’m right (because I can see with my own eyes that the vacuum doesn’t work), and you treat me like that because “whether the vacuum works or not is not a matter of taste” I’m just never going to do business with you again.