He’s in his 30s. I said under 40 because I didn’t remember the exact age, but I am not attempting to suggest the iPad generation knows about computers. For what it’s worth, even someone bad at computers because they grew up on iPads could likely figure out how to get access.

He’s apparently under 40 and capable of navigating the Internet. Very strange that he wouldn’t at least bother to look it up online or something. Presumably he had to find the phone number he called so he seems capable of finding information. It really isn’t that hard to set up a free VPN if you’re literate and have Internet access. I’m someone who regularly defends people not using Linux because it’s confusing for them, so I feel like I’m not being overly demanding here or anything. I’m pretty sure Firefox has a free one built in now. So, it might’ve been as easy as downloading Firefox and clicking a button. I’m not sure because I don’t use Firefox like that, but still.