Here’s the thing. The optometrist I went to retired and sold his practice to this big company. Basically, they’ve hired a brand new OD. He’s part time, and he’s only been there 3 months. It’s literally not his fault the staff and company are toxic, but under my state professional regulation boards, the company itself doesn’t have a license. I’d have to file the complaint against the OD. I don’t feel great about that. I feel like making a mark against this OD does nothing to the company.
Leave. They were bought by private equity through intermediaries, just like my vet’s office. Find a owner operator.
That doesn’t help OP get their prescription.
The “Leave” part is where they get a new script at a new place that follows the law.