Tl;dr: 75-yo old woman attacks the employees over a sandwich, rips hair from one of them, put that hair in her purse, calls the police and dies.

At that point, two other employees intervened, and as they were pulled apart, a “chunk of hair” was pulled from the shift lead’s head, “leaving a raw area.”

Once separated, the employees got behind the counter and Grayson sat down, taking a phone call. She was seen picking up the shift lead’s hair and putting it in her bag, police said.

  • Phoenixz@lemmy.ca
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    5 hours ago

    “This is a heartbreaking situation for everyone involved and especially for Ms. Grayson’s family,” the Allen County Prosecuting Attorney’s Office said in an update on the case Friday.

    And not especially heart breaking for the employee who got their hair ripped put by a psycho and then had to watch that psycho doe and then live for months under the threat of having to go to jail for being attacked?

    I’d say the cunt is fine, the family likely is relieved she’s gone, I feel for the basic income employee

  • ironpangolin29@lemmy.ca
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    4 hours ago

    What is the law regarding elder abuse in the USA?

    Any kind of elder abuse should be dealt with swiftly and harshly worldwide. She should be punished for assaulting an elder at the very least.

    Sometimes america just don’t make no sense.

  • Janx@piefed.social
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    19 hours ago

    Medical records obtained by investigators after her death showed she had recently been treated for congestive heart failure, hypertension, shortness of breath, and other complaints related to cardiovascular issues.

    But not “being a cunt”, so I guess that was her decision, not a medical condition.

    Seriously, who curses at minimum-wage teenage workers doing their jobs and physically attacks them!? The world is a slightly better place now…

    • A_Random_Idiot@lemmy.world
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      3 hours ago

      Seriously, who curses at minimum-wage teenage workers doing their jobs and physically attacks them!? The world is a slightly better place now…

      old, kareny cunts who are used to getting placated and getting what they want by tantruming.

    • TubularTittyFrog@lemmy.world
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      miserable people who are dying of health issues and whose daily life nothing but despair and pain.

      that’s who.

      my dad was the same way as this lady. spend the last 5 years of his life slowly dying and taking it out on other people.

      • SippyCup@lemmy.world
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        5 hours ago

        Man that’s awful, I feel for you. My dad spent the last five years of his life fighting for every gulp of air in miserable pain and took it out on absolutely no one. Well, unless he happened to see someone park in a handicapped spot without a sticker. Then there was hell to pay.

        • TubularTittyFrog@lemmy.world
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          wow cool. your dad was better than my dad.

          too bad I didn’t get a choice of what kind of dad to have. Nobody does.

          • quarkquasar@lemmy.world
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            4 hours ago

            Kinda seems like you’re following in your dad’s footsteps

            To each their own, though

            • A_Random_Idiot@lemmy.world
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              I dont know, out of everyone involved, you seem the most like a miserable old cunt taking shit out on other people with your nasty, undeserved, unwarranted comment.

              Projections a hell of a drug, I guess.

      • Janx@piefed.social
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        6 hours ago

        Is “taking it out on other people” the same as physically attacking them? Because she could have killed these young people if they hadn’t defended themselves and helped each other out. She may have snuffed out their entire lives because she felt shitty.

        I genuinely feel bad for your dad and for this lady. It’s terrible and it’s unfair. But, like anyone dealing with something chronic, it’s also their responsibility to manage. If they can’t, they have no business being in society with other people…

        • TubularTittyFrog@lemmy.world
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          just because it’s their responsibility to manage it doesn’t mean they can manager it. or their loved ones can.

          do you think we should lock everyone up who is dealing with physical and mental problems that may overwhelm them? throw my dad in jail because what, he’s in so much pain and depression that he can’t think straight?

          what about my mom who had dementia? oh right, well yeah we did put her in ‘jail’ in a full time care facility, but it also cost us $12,000/mo.

          • lightnsfw@reddthat.com
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            do you think we should lock everyone up who is dealing with physical and mental problems that may overwhelm them? throw my dad in jail because what, he’s in so much pain and depression that he can’t think straight?

            If they’re going around attacking people yeah. People like that need to be handled, not allowed to go around inflicting themselves on everyone else. It sucks but minimum wage workers aren’t trained or compensated to be carers for the mentally unwell.

      • Janx@piefed.social
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        7 hours ago

        She wasn’t. Read the summary or my comment if you’re not going to read the article.

      • TranscendentalEmpire@lemmy.today
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        9 hours ago

        She wasn’t beaten to death for being rude. She attacked a manager for telling her to leave after berating a 17 year old employee. She punched the manger in the face, yanked her to the ground by the hair and continued punching her while on the ground. The manager only got away after the chunk of hair she was being held by was ripped out of her scalp.

        She died from a heart attack because she started a fight with a 20 year old girl while having congestive heart failure. The manager even brought her a cup of water to a person who just assaulted her because they were worried about them.

  • lechekaflan@lemmy.world
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    19 hours ago

    “The customer is always right.”

    As someone who once worked retail, I hate that fucking statement.

    • Lushed_Lungfish@lemmy.ca
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      As a guy that works in government procurement, I can guarantee that the customer is, in 95% of all cases, dead wrong.

    • FreeAZ@sopuli.xyz
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      Thats because the full quote is always cut off. The original quote is “The customer is always right in matters of taste”, which is true. Its just been co-opted to justify psychotic customers.

    • BarneyPiccolo@lemmy.today
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      9 hours ago

      As a person who worked in retail, and managed and owned retail shops, I never allowed that nonsense to rule my stores.

      Especially when I own it, that shop is my Kingdom, and I am the Emperor. What I say goes, and the very LAST person that makes decisions in my shop is the customer, and I am not at all afraid to say that directly to a customers face, and I have.

      I have opened a shop with the product I have created, and I ALLOW you to enter and partake. If you can’t appreciate the access to my product, and behave accordingly, your access to that product will end, and you will NEVER experience it again.

      Do not EVER tell me “the customer is always right” in MY own shop. You enter at MY pleasure, and I don’t care what you want.

    • wifemademesignup@lemmy.world
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      16 hours ago

      In matters of taste.

      Not in every single way… I hate how the twisting of this phrase has resulted in abuse of an entire sectors workforce.

      Sorry you were one of them too :(

      • mPony@lemmy.world
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        9 hours ago

        we just need to normalize saying the whole thing.

        “The customer is always right in matters of taste.”
        “The customer is always right in matters of taste.”
        “The customer is always right in matters of taste.”

        The customer is certainly not right if they’re assaulting someone.

      • boonhet@lemmy.zip
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        15 hours ago

        That in matters of taste bit was added recently, started circulating on tiktok. There’s no evidence of it being part of the original saying.

  • Folstar@lemmus.org
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    https://dictionary.cambridge.org/dictionary/english/bury-the-lede

    Elderly woman has a total breakdown due to medical condition and somehow that’s not the headline. This could be a real conversation about how elder care and how maybe it isn’t a great idea to have the elderly in charge of things unless they’re under constant medical supervision. Instead the top comment is “over fucking a sandwich- what a bitch!” Anita Grayson may have lived like a saint for all we know. At least, up until her body breaking down causes psychosis - which can happen to literally any one of us.

    What a fucking stupid society.

    • A_Random_Idiot@lemmy.world
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      There is literally nothing in the article about psychosis.

      You are writing prose based on nothing but your desire to muddy the water and refusal to believe someone old cant be a fucking aggressive asshole just because they are simply an asshole.

      And let me tell you, Plenty of young, aggressive assholes grow into old aggressive assholes who are still convinced they can slap people around and get what they want, like they did with their children when they were 4.

      • Folstar@lemmus.org
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        Except the part where the lady died. That was a hint. People who are actively dying rarely behave “normally”.

        • A_Random_Idiot@lemmy.world
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          14 minutes ago

          Yes, why wont we have any sympathy for the poor woman. Those dirty employees should have just taken her verbal and physical abuse. HAVE THEY NO RESPECT FOR THEIR BETTERS?!

          SHE WOULDNT HAVE DIED IF YOU’D HAVE JUST LET HER BEAT YOU, YOU PEASANT! 😭

          • Folstar@lemmus.org
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            It must be so exhausting to put words in people’s mouths then tell them those words are wrong. You should take a break. You earned it.

    • weew@lemmy.ca
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      24 hours ago

      Well in this particular case, the granddaughter came out and said she was a total bitch all her life, so… maybe it wasn’t psychosis in this case?

      • VitoRobles@lemmy.today
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        22 hours ago

        Okay thats hilarious.

        I hope the funeral wasn’t honoring her life, but roasting the shit out of her

    • BillCheddar@lemmy.world
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      23 hours ago

      Yeah I’m sure it’s an elder care issue and not the fact that she was a miserable asshole her entire life.

      Nothing is ever anyone’s fault.

      • jonzobot@lemmy.ca
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        Ehh, there’s a not-insignificant chance someone of that age with vascular problems may have dementia, which does a number on people’s personalities.

    • Dozzi92@lemmy.world
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      You’re drawing your own inferences from who knows where. Cardiac psychosis can be something that could (rarely) occur in late stage CHF patients. Those folks can barely move around at that point though.

      This woman did aggravate her serious medical condition, though, and I’m willing to believe she didn’t have a complete understanding of it.

      I say this being in full agreement we need better healthcare in the US. But I’ve also seen people with access to great care who just didn’t give a shit about the recommendations of their doctors. People are complicated.

      • MinnesotaGoddam@lemmy.world
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        24 hours ago

        I’ve also seen people with access to great care who just didn’t give a shit about the recommendations of their doctors

        i haven’t been able to get an MD to even open my medical records and look at them, let alone read them, for 15 years. i don’t give a shit what my doctors say either, they haven’t put in the requisite work to be allowed an opinion on my healthcare.

      • TranscendentalEmpire@lemmy.today
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        8 hours ago

        Should we not have empathy for the children she assaulted? There is no evidence that she had a psychotic episode, there’s plenty of evidence that she violently assaulted a young woman for doing their job.

        • isleepinahammock@lemmy.blahaj.zone
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          3 hours ago

          And even if it was psychosis, this just makes it a tragedy, not the fault of the employees she assaulted. Whether you’re out of your mind or not, if you attack people, they have a right to defend themselves.

          • TranscendentalEmpire@lemmy.today
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            People having a mental health crisis rarely physically attack random people, rather they are typically more likely to be the victims of abuse.

          • TranscendentalEmpire@lemmy.today
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            I don’t doubt someone probably made that claim and popularized it for their own reasons, but anytime someone makes a similar claim about mental health and assault I am always dubious.

            People having a mental health crisis are overwhelmingly more likely to be the victims of violence than perpetrating it.

    • mirshafie@europe.pub
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      Yep, it’s kind of wild people jump to calling her a “Super Karen” when he most likely explanation is that she has a psychotic episode.

      • A_Random_Idiot@lemmy.world
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        I love the fact that literally nothing in any of the evidence hints at a psychotic episode, but people like you gotta hallucinate facts just to justify your imaginary narrative that old people are sweet as candy and innocent as newborns and can do no wrong.

        • mirshafie@europe.pub
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          It’s not about the age of the person. If somebody is acting very erratically (for example, starting a physical fight over pickles) I’m inclined to assume that the individual in question likely has some underlying issues.

          If you want to assume ‘entitled boomer’ that’s on you; to me that looks no better than when someone assumes ‘drug dealer’ when the dead person has other attributes, based on their particular prejudice.

  • kyonshi@piefed.social
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    That really sounds to me like there was some underlying health issue and the customer lost absolute control of herself as she succumbed to it.

    • the_armchair_potato@lemmy.world
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      That may be the case, but there are countless videos of people committing felonies in restaurants/fast food chains because someone made a mistake on their order. There must be a lot of underlying health issues in the US 😆

      • BarneyPiccolo@lemmy.today
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        Most of those videos don’t feature a healthy young worker literally beating an elderly woman to death.

      • mirshafie@europe.pub
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        Didn’t we literally just have a headline that 90%+ of US adults do not seek healthcare because they can’t afford it?

        There’s something called Penrose’s law: the prison population plus mental care population is a constant. So a country that doesn’t take care of mental health needs to handle it as crime. Pretty simple when you think about it, but the dude had stats to back up his assertion.

      • 7101334@lemmy.world
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        Living in the US is a health issue lol, especially mental health, especially if you have too few decimal places in your bank account.

    • ecvanalog@lemmy.world
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      Yep, that’s exactly the conclusion prosecutors reached if you read all the way to the bottom.

      • A_Random_Idiot@lemmy.world
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        3 hours ago

        People who don’t read the article need to just be site-wide banned. They provide nothing of value to any community.

  • ∟⊔⊤∦∣≶@lemmy.nz
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    ‘There is no audio, but the employees told investigators Grayson slammed her food on the counter and made an expletive-laced demand for a refund, accusing staff of making her sandwich “wrong on purpose,” according to the report released last week.’

    Well, I have no idea how Anita Grayson lived, but i know how that bitch died. Who treats staff like this? Over a fucking sandwich?

    • kieron115@startrek.website
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      After being treated for congestive heart failure, no less. I’m sure her doctor probably told her to stay away from fast food and stressful situation!

    • rozodru@piefed.world
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      especially a Tim Hortons sandwich. They could make the sandwich completely “right” and perfect and I’d still be upset because I decided eating something, anything, from Tims was a good idea.

        • A_Random_Idiot@lemmy.world
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          3 hours ago

          WHO ASSAULTED SOMEONE WHO WAS PROTECTING THEMSELVES

          Funny how all you hand wringing creative writers are trying so desperately to leave that part out and invent some fictional narrative that she was a kind, sweet woman who was ravaged by undiagnosed psychosis that no one has any evidence of.

        • Cethin@lemmy.zip
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          16 hours ago

          She could have been, but that doesn’t excuse her actions, unless maybe it was totally uncontrollable (like Tourette syndrome) and she was doing everything she could to get help and fix it. If you’re not trying to change it then that’s just who you are, and if it’s something that could be changed then you’re just an asshole.

        • EmilieEasie@fedinsfw.app
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          I would bet money on it. A lot of traumatic brain injuries or degeneration can just look like someone being an unhinged jerk.

          • Manjushri@piefed.social
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            100% correct. Back in the late 70s/early 80s I had an uncle, technically my grandmothers brother. He’d never married and she was widowed so they shared a house together. In retrospect, I think he was probably a closeted gay man.

            Anyway, All through my young years he was a very kind and generous man. Smart too. He bought a Commodore home computer when they first came out and let me play games on it. He used it to write up a family history of everything he knew about our family’s past. He also make a cookbook of all my grandmother’s recipes. He printed both of those out and gave a copy to every household in the family. He had a shocking level of technological aptitude for a 60ish year old man in the early 80s.

            Then one day he changed. I was young and nobody told me exactly what it was. Maybe a stroke or something. From that day on he was as mean as a snake. He’d rip into anyone over anything. Not violently, I don’t think, anyway. But he’d scream and swear and slam things and be generally viscous. It was as if my uncle just died and was replaced by a scary, mean old-man who looked just like him.

            While this woman may have been a bitch all her life, I’ve known plenty of healthy, young people who were no better than this. She might also have been emotionally disturbed and no longer the person that she was. Without more information, we’ll never know.

          • Professorozone@lemmy.world
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            Yeah, I stopped watching videos of Karen’s because, while I’m sure some are merely overprivileged, a lot of them come across as genuinely mentally ill.

  • magnetosphere@fedia.io
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    She was seen picking up the shift lead’s hair and putting it in her bag, police said.

    Was she a witch or something?

  • Jhex@lemmy.world
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    and I thought I’d die knowing the craziest story from Tim Horton’s featured a group fight and a baby raccoon wielded as a weapon… but no

      • LotzaSpaghetti@sh.itjust.works
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        “99 Rideau raccoon fight” should help narrow the search 😉 but it wasn’t “wielded as a weapon” so much as produced at the scene of a fight

        • Skullgrid@lemmy.world
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          99 Rideau raccoon fight

          https://en.wikipedia.org/wiki/Rideau_Street_McDonald’s

          This article is fucking gold.

          For nearly all of its history, the restaurant was open 24 hours a day, and it attracted customers who came from bars and night clubs in the area. The restaurant’s floor was often dirty, and people formed crowds rather than lines at the registers.

          Customers witnessed drug use and sexual acts in a long, narrow hallway to the bathrooms dubbed “The Hallway to Hell” and isolated from the rest of the restaurant.

          criminals used it as an easy escape from police

          The restaurant was a site of frequent stabbings, drug use, liquor licence violations, violent attacks, sexual assaults, and many other criminal acts

          “The video begins in the middle of the chaos, with young men punching, kicking, choking, and knocking or dragging each other to the ground as onlookers shout and jeer”. Shortly after the start of the fight, a man appears on screen and can be seen pulling out a baby raccoon from his sweater. The man waves the raccoon around casually as a cigarette droops from his mouth.

          Other viral videos of unusual altercations were filmed at the restaurant, such as customers beating each other with “Wet Floor” signs

          "In fact, even as I draft this letter, another individual is recovering from a stabbing that occurred at that address yesterday.

          In 2024, a Cantonese restaurant named 99 VIP Seafood signed a lease and became the location’s next tenant.[14] It opened in September 2025 and closed in March 2026.[15][16] McDonald’s Canada is open to reopening in downtown Ottawa, the CEO said in November 2024

          In November 2025, it was announced that a new McDonald’s location was set to open at 377 Dalhousie Street, at the intersection of Dalhousie and Rideau Street. The location officially opened in December of the same year,[18] notably with the owners of the franchise commemorating the occasion by making a donation to “a local raccoon rescue”

        • Jhex@lemmy.world
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          in my mind he was holding it like Steve Carrel holds the granade in the Anchorman fight scene hahahaha

      • Jhex@lemmy.world
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        yes I as telling my wife about this post and she reminded me it was a McDonalds … d"uh!